Gaming should be fun, not stressful. pg999 always wants you to play within healthy boundaries and enjoy gaming purely as entertainment — that's the core of our responsible play commitment.
The measures we've put in place to protect you
You can set your own daily, weekly, or monthly deposit and betting limits directly from your account. Limits take effect immediately once set.
Need a break from gaming? You can take one anytime, from 24 hours up to 6 weeks. Your account will be completely inactive for the duration.
If you feel your gaming is getting out of hand, you can apply for self-exclusion. You have the option to close your account for anywhere between 6 months and 5 years.
If you'd rather not receive bonus offers or promotional messages, you can turn them off in your settings. This option is available to all players as part of our responsible gaming commitment.
You'll receive periodic notifications showing how long you've been playing and how much you've spent. This keeps you informed and in control.
Age is strictly verified at the time of registration on pg999. We take every precaution to ensure no one under 18 is able to access the platform.
Responsible play means treating gaming as a form of entertainment — not a source of income or an escape from stress. pg999 believes every player has the right to play within their own means and limits, and it's our responsibility to help make that possible.
Online gaming and betting are best enjoyed when they're fun. But spending too much time playing, or chasing losses out of emotion, can gradually become a problem. pg999's responsible gaming policy is designed to flag these issues before they arise and give you the tools you need to stay in control.
There are a few straightforward rules for responsible gaming that will keep things enjoyable. First, never chase your losses with emotional bets. Second, set a budget and stick to it. Third, never think of gaming as a source of income — it's purely for entertainment.
pg999's commitment: We don't just offer games — we're also committed to your wellbeing. Responsible gaming isn't a policy to us; it's a culture.
Pg999 follows international standards to ensure responsible gaming across the platform. Our system automatically detects unusual gaming patterns and intervenes in a timely manner — keeping your experience safe and enjoyable at all times.
It's not always easy to tell when recreational gaming has crossed a line. If you notice any of the signs below, it's time to take them seriously and speak with the pg999 support team.
If three or more of the above signs apply to you, it's worth taking seriously. Reach out to the pg999 support team — we're here to help, without judgment.
Remember, acknowledging a problem takes real courage. At pg999, we're always ready to help you create a responsible gaming environment. You can seek help while keeping your identity completely private.
To help you play responsibly, pg999 provides a range of effective safety tools that you can use on your own. These tools are entirely optional and can be activated at any time.
Set a daily, weekly, or monthly cap on deposits. Reducing the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a loss limit in advance so you know when to stop for the day. This helps protect you from significant losses.
Set a session time limit before you start playing. Once the time is up, you'll be logged out automatically.
Take a short-term break — from 1 day up to 6 weeks. During this time, no bets or deposits can be made.
Contact support for long-term self-exclusion. Your account will be fully suspended during this period and cannot be easily reopened.
Turn off bonus offers and promotional messages. This reduces temptation and makes it easier to play responsibly.
Setting responsible gaming limits on pg999 is simple. Just follow the steps below.
Log in to pg999 with your registered mobile number and password.
Click on your profile icon in the top right corner and select "Settings".
Go to Settings and look for the "Responsible Gaming" tab.
Whether it's deposits, losses, session time, or a break — set whatever limit works for you.
Save the change. Reducing a limit takes effect immediately. Increasing one has a 24-hour delay, giving you time to make a calm, considered decision.
Need Help? If you run into any issues setting limits, reach out via live chat or email us at support@pg999-baji.com. We're here for you 24/7.
Responsible play isn't just about the individual player's awareness. Family and close ones can play a vital role too. If you notice signs of problem gaming in someone you care about, here are some steps you can take.
Remember, gaming addiction is a mental health condition — not a character flaw. With the right support, recovery is possible.
If you have any questions about responsible gaming or need support, pg999 is always here for you. There are several ways to get in touch with us.
Professional mental health support is the most effective way to address gaming addiction. The pg999 support team can point you in the right direction.
Read through the questions below and check off any that apply to you
Answer honestly — this is completely private and no one else will see it.
Frequently asked questions about responsible gaming
Your safety is our priority. Start gaming in a secure environment — set your limits and play with peace of mind.